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Customer Service

Customer Service is Our Top Priority!

24 Hours a Day, 7 Days A Week

Corporate Office
2850 Douglas Road, 3rd Floor
Coral Gables, Florida 33134

Distribution Center

6475 NW 87 Avenue
Miami, Florida 33166

Telephone: 305-441-0156
Toll Free Telephone: 800-242-8616
Fax: 305-441-1095
Toll Free Fax: 800-282-6254

Central Medical Equipment Rentals, Inc's services are available 24 hours a day, 7 days a week. Our qualified personnel is ready to respond to emergencies, answer questions, troubleshoot and fill urgent orders. Customer Service is our Top Priority. Providing quality customer service is the responsibility of all staff. Our surveying methods and follow-up programs ensure that protocols are working to deliver quality services.

Our Utilization monitoring in conjunction with our managed health care partners promotes the delivery of health care and services in an effective cost efficient manner. Our continuous monitoring of utilization establishes a process whereby we evaluate the adequacy and appropriateness of the delivery of health care and services. The focus of this process is to maximize the utilization of our combined resources.

Our Information Management Department works closely with the different departments within the organization to produce valuable managerial reports. These reports are utilized by managerial staff to monitor progress and provide feedback. Our state of the art software allows much flexibility and creativity in the customizing of reports for our customers.

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    Central Medical Equipment Rentals, Inc. (CMER) provides home medical equipment services in the South Florida area. CMER was established in 1982 and is headquartered in Coral Gables, Florida with a Distribution Center centrally located in Miami-Dade County.
    CMER is accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). The JCAHO quality standards are grounded in our continuous performance improvement concepts and these standards guide and assist us to deliver quality services.

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    © Central Medical Equipment Rentals 2003